Our Bitrix24 technical support service helps to fix any problem with your corporate portal. Itach-soft specialists solve any error or failure in Bitrix24 system, as well as adjust or expand the product.
We carry out:
Restoring Bitrix24, creating or deploying a backup.
Product upgrade or migration to new license.
Setting up standard modules of the product.
Launch and customization of new features and functionality of the portal.
Implementation and integration of Bitrix with 1C products, mail, telephony or messengers.
Transition to an on-premise version of the product.
The benefits of support from our company:
Access through any convenient channel.
Prompt consulting and help in solving problems with B24.
Transparency at all stages of support and work at an agreed rate.
Detailed reporting when required or at the end of the month.
Availability of 24/7 support.
In addition, regular updates of the corporate portal through our experts allow you to replace a long-term implementation in some cases. Itach-soft technical support helps to perform customization, implementation or integration of B24 according to the specifics of your company.
Technical support rates:
ECONOMY
It is the best option to get quick support or consultation on your issue. It is also suitable for experienced users of Bitrix24, who need to clarify the course or algorithm of solving the problem themselves. This option includes:
Monitoring the availability of the corporate portal
Implementation, integration and technical revision of the product
Manager's performance report at the end of the month
10 hours of technician time
Support 8/5
from 200$
BASIC
The service is perfect for quick consultation in case of a technical problem for experienced Bitrix24 users. A dedicated manager is provided to resolve issues or advice. The list of provided options includes:
Monitor the availability of the corporate portal
Data backup
Restoring Bitrix24 and installed add-on modules
Implementation, integration and technical revision of the product
Report on the effectiveness of the manager at the end of the month
25 hours of work time of the specialists
Technical support 8/5
from 600$
PROFESSIONAL
Technical support for a medium or large business, as well as for a company with no experience with Bitrix24. Our experts help to optimise the internal processes of B24, train you in the intricacies of the product and help to extend the functionality of the portal. Product services include:
Monitor availability of your corporate portal.
Data backup.
Restoration of Bitrix24 and additional modules installed.
Portal administration, upgrade and expansion of the product.
Implementation, integration and technical modifications of the product.
Report on the effectiveness of the manager at the end of the month.
50 hours of technician time.
24/7 technical support.
from 960$
WHAT'S IN THE TOTAL?
Our Bitrix24 support hotline can help you solve any issue or increase the efficiency of your corporate portal. By contacting Itach soft specialists, you get a comprehensive approach to the task and implementation of complete solutions.
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