Integration module Asterisk with Bitrix24 Pro Version

Web part of the module "Bitrix24 module"
Location
The module is located in the "General settings" menu in the "Bitrix24 module" tab of the FreePBX system.
Module main page
  • "Bitrix24 Users": Shows the users who are in Bitrix24 and which extension number at the station is assigned to it;
  • "Other settings": Specifies the settings for the module;
  • "GSM": Connecting a gateway for sending SMS in Bitrix24;
  • "Call statistics": Shows call statistics for a specified period of time.
Bitrix24 Users Tab
In the main menu of the "Bitrix24 Users" section of the module, an internal extension is linked to a Bitrix24 account.
Extension number
In the company's Bitrix24, the user gets a mark to which internal extension their account is linked.
Other Settings Tab
In the main menu of the "Other settings" section of the module, you can perform additional configuration of the Bitrix24 module.
A card that pops up when calling.
GSM tab
In the main menu of the "GSM" section of the module, the GSM gateway is connected, from which SIM cards SMS will be sent.
Adding a gateway
When adding a gateway, you must specify the ip-address and port through which the connection will be made, as well as you will need to specify the username and password.
Sending SMS
A tab appears in Bitrix24 that provides the ability to send SMS to the client. It is also possible to choose from which port (from which SIM-card) an SMS message will be sent. After recording the text of the message and selecting the required SIM-card, you must press "Send".
Call Statistics Tab
In the main menu of the "Call statistics" section of the module, you can display the necessary statistics on calls for a certain period of time.
Connecting to numbers in FreePBX
To collect data and send it from Asterisk to Bitrix24, the module is connected in routes. To connect the number to which the client will call the company, you need to go to the "Connections" menu in the "Inbound routing" tab of the FreePBX system. Then the number is selected and the integration module is connected in the “Bitrix24 Options” tab and “Yes” is selected in the “Bitrix24 module” setting.
Outgoing calls
To connect the number from which the call will be made, the client needs to go to the "Connections" menu in the "Outbound routing" tab of the FreePBX system. Then a route is selected and the integration module is connected in the "Additional settings" tab and "Yes" is selected in the "Bitrix24 module" setting.
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